Customer Risk Rating

Configurable and dynamic customer risk scoring for modern compliance

Build transparent, weighted risk models tailored to your institution. Segment entities, define thresholds, and recompute risk as new signals emerge, all with audit-ready clarity.

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How It Works

How to build a defensible customer risk framework

Unit21’s customer risk ratings (CRR) give compliance teams full control over how risk is defined, scored, and actioned. Configure weighted risk categories, segment entities, test thresholds against your customer base, and deploy a transparent model that integrates directly into your compliance workflows.

Segment Your Customers

Define segments like Enterprise vs. Retail, New vs. Established and assign separate models/risk variables to each.

Choose Your Variables

Select from customizable risk categories or add unique attributes like KYC data and transaction frequency.

Validate Against Real Customer Data

Stress-test your model against real customer data to calibrate thresholds and validate defensible risk tiers.

Optimize and Deploy

Iterate on your model, fine-tune weights, and launch CRR scoring with just a few clicks.

Integrate Into Your Rules

Integrate CRR scores into rules to automate alert generation, conduct enhanced due diligence, and target controls to specific segments.

What Makes Unit21 Unique

Flexible by design. Defensible by default.

Unit21’s CRR is built to adapt to your institution’s risk strategy, not force you into a predefined model. Configure weighted risk categories, define segment-specific thresholds, embed scores directly into rules and workflows, and maintain full transparency into how every rating is calculated.